Codin Caragea CEO of Experience Edge

Codin Caragea is a visionary leader with over 20 years of banking experience, including 12 years in the GCC, where he has spearheaded some of the region’s most ambitious innovation and customer experience transformations. He brings a unique blend of strategic insight, regulatory understanding, and practical delivery, enabling central banks and financial institutions to drive sustainable innovation while maintaining stability and compliance. As the former Head of Customer Experience & Innovation at Riyad Bank, Chief Customer Experience at Alinma in Saudi Arabia and Chief Customer Experience at Bank Muscat in Oman, Codin has designed and implemented innovation frameworks, governance models, and customer labs that directly influenced revenue growth, digital adoption, and customer trust. His work has consistently demonstrated the ROI of innovation, making him a sought-after advisor and workshop facilitator for financial regulators and leading banks. Today, as the Founder & CEO of Experience Edge based in Dubai, Codin partners with governments, banks, and corporates to embed innovation at scale, align transformation agendas the GCC countries visions and priorities, and equip leadership teams with actionable strategies for the future of finance.