Privacy policy

How we handleyour information

This page describes what we collect through this website, why we collect it and what you can ask us to do with it. Draft wording for the rebuild preview — to be confirmed by legal review before going live.

Summary

Short version

We only collect what we need to answer your enquiry and to understand how the site is used. We do not sell personal data, and consent for analytics and advertising cookies is managed through the consent banner.

Ask us a privacy question
01

Who we are

Experience Edge, a customer experience consultancy headquartered in Dubai, United Arab Emirates. For any privacy matter, contact info@experience-edge.com.

02

Information we collect

Details you submit through our forms — name, work email, organization, role and the description of your challenge — plus diagnostic answers where you choose to complete them, and standard technical data such as device type and pages visited.

03

Why we use it

To reply to your enquiry, to prepare a relevant recommendation, to send our newsletter where you have subscribed, and to improve the website. We do not sell personal data.

04

Cookies and consent

Essential cookies keep the site working. Analytics and advertising cookies, including LinkedIn measurement, load only after you accept them in the consent banner, and you can change your choice at any time.

05

Sharing and processors

We use a small number of service providers for hosting, email and analytics. They process data on our instructions only, under written agreements.

06

Retention

Enquiry and diagnostic data is kept only as long as needed for the conversation and for our legitimate business records, then deleted.

07

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to certain processing, or withdraw newsletter consent. Write to info@experience-edge.com and we will respond promptly.

Questions

Anything unclear in this notice?

We would rather explain it plainly than hide behind legal language. Ask us directly.

Customer-Centricity, Innovation, Collaboration, Integrity, Excellence. Headquartered in Dubai, delivering across the GCC and emerging markets.

Company

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